QLARITTY
Quality Advisory Services
Process Optimization & Quality Improvement
Because firefighting isn’t a strategy — and good KPIs are built, not wished.
Qlaritty helps companies reduce waste, improve uptime, and upgrade quality systems. We don’t just track metrics — we transform the processes behind them.
1. CoPQ Reduction (Cost of Poor Quality)
Why It Matters:
Most companies accept quality costs as part of doing business. We see them as profit leaks. CoPQ isn’t just a number — it’s rework, customer chargebacks, premium deliveries, and missed EBITDA targets.
Tools / Services Why It Helps
CoPQ Deep-Dive Audit Identify and quantify internal/external quality losses
Value Stream Mapping Visualize process waste and where quality costs accumulate
Root Cause Elimination Programs Cut chronic defects that drive recurring costs
Warranty Cost Attribution Understand what’s really behind customer warranty spend
KPI-Linked Improvement Plans Connect quality gains to actual financial results
2. OEE Optimization (Overall Equipment Effectiveness)
Why It Matters:
OEE is your real productivity indicator — and it’s almost never telling the full truth. We go beyond the number to fix availability, performance, and quality losses at the source.
Tools / Services Why It Helps
OEE Baseline Study Capture real performance data and identify hidden losses
Downtime Categorization & Pareto Prioritize top blockers in availability and performance
Process Flow / Line Balancing Reviews Smooth operations and reduce idle time
Changeover & Setup Time Optimization Unlock hidden hours of productive time
Operator Coaching & Standard Work Reinforce consistency and first-time-right performance
3. 0km Claims & Plant Quality Performance
Why It Matters:
Chargebacks, premium freight, and endless rework stem from one thing: repeat issues at the plant. Qlaritty helps you get back to zero.
Tools / Services Why It Helps
Internal Q Alert Monitoring Find and fix defects before they reach the customer
Containment & Rapid Response Protocols Build a fast barrier when a new issue hits
Line Walks & Gemba Audits Real-time problem solving from the floor up
Quality Cost Transparency (chargebacks, sorting, premium) Show leadership the true financial impact
Feedback Loops (Supplier–Plant–Customer) Create learning, not blaming
4. Warranty Performance
Why It Matters:
Warranty issues don’t just cost money — they destroy trust. Whether it’s your fault or your supplier’s, or maybe your customer's or even the dealer's goodwill, you need to act fast, find the true root cause, and reduce exposure.
Tools / Services Why It Helps
Warranty Claim Pareto & Prioritization Focus on what’s hurting you most — dealer, customer, or internal
Field Failure Analysis Process Structured investigations (lab + supplier + plant + customer + dealer)
Supplier Recovery Strategy Ensure upstream accountability and cost sharing
Dealer & Customer Interface Coaching Improve communication and speed of response
Cross-Functional Warranty Taskforce with Engineering, Quality, and Supply Chain aligned
5. Certifications & OEM Status
Why It Matters:
Without certification, you don’t play. And without green status, you don’t grow. We help you achieve, maintain, or recover the approvals that unlock business.
Tools / Services Why It Helps
IATF 16949 Gap Analysis & Preparation Ensure audit readiness and system maturity
Customer Q System Readiness (e.g. QSB+ for Stellantis) Align with specific OEM requirements
Portal Status Recovery (e.g. Stellantis Red Q, VW KVS) Get back to “green” to protect future nominations
System Re-Boots after Escalation From firefighting to proactive quality culture
Audit Simulation & Coaching Prepare teams and avoid surprises during visits
🧩Use cases - When to engage us?
Pre-audit clean-up (IATF, QSB+, or other OEMs like VW, BMW, Renault)
Chronic CoPQ / Warranty overspend with unclear root causes
Low OEE in key lines or plants despite previous improvement attempts
Customer scorecard slippage or risk of supplier removal
Recurring 0km or in-plant quality issues impacting cost and customer perception
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